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To safeguard your property
and ensure your security while using Corporate Cyberbanking, please
note the following:
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1.
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Do not disclose your PIN
to any person at any time. In particular, do not send your PIN
to anyone via e-mail and never assign the same PIN to access other
services.
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2.
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Call BEA immediately if you
suspect any unauthorised usage of your PIN or access to your Corporate
Cyberbanking account and confirm notification to BEA in writing.
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3.
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Do not furnish your PIN to
anyone under any circumstances who claims to represent BEA in
any capacity or claims to be a BEA employee or other authorised
person. It is not necessary for any BEA employee or representative
to obtain your PIN from you.
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4.
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Log out from the service
and clear browser cache after every Corporate Cyberbanking session.
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5.
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Do not leave your computer
unattended while using Corporate Cyberbanking.
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6.
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Do not access Corporate Cyberbanking
through public terminals. Such terminals may have had hacker programmes
installed.
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7.
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Change your PIN immediately
when used for the first time and destroy any printed documents
that display PIN information.
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8.
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Do not use your identity
card number, telephone number, date of birth, driving license
number, or popular number sequence (such as 987654 or 123456)
as your new PIN.
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9.
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Do not write down your PIN
- memorise it.
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10.
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Be alert to your surroundings
before logging into your Corporate Cyberbanking account or authorising
any transaction. Make sure no one sees your PIN.
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11.
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Change your PIN on a regular
basis, at least once every 30 days.
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12.
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To safeguard your computer
from any hacker attack, install anti-virus and anti-spyware software
on your computer and update it regularly. Setting up a personal
firewall can also prevent the chance of a hacker attack more effectively.
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13.
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Be aware of any spyware or
malicious software that might be installed in your computer. Spyware
or malicious software may expose sensitive data to third parties.
Seek advice from a technical expert before installing any software
from a suspect source.
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14.
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Avoid accessing Corporate
Cyberbanking via external proxy servers to prevent the risk of
disclosing sensitive data to third parties.
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15.
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Corporate Cyberbanking (“CCB”) will alert customers via email and/or SMS whenever they complete a high-risk transaction online, such as transferring fund to an unregistered third-party account. And please ensure that the following transaction details shown in the Email/SMS are the same as your instruction.
- BEA Identity Message
- Transaction Amount
- Beneficiary Account
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16.
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To perform high-risk transactions online, you must have a valid email address and/or phone number on record for the relevant CCB account. Please contact your CCB System Administrator for assistance and ensure that the record is up to date at all times.
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17.
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The daily withdrawal limit for fund transfers conducted via your CCB account to non-designated third party accounts will be reset to zero if you have not conducted a transaction with such an account via your CCB account for a year. If you would like to define the corresponding daily withdrawal limit, please contact your account opening branch.
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18.
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Please
note that the BEA Group currently maintains the following websites
only:
- www.hkbea.com
- www.hkbea.com.cn
-
www.hkbea.com.tw
-
www.cabea.com
-
http://ca.hkbea.com
-
www.hkbea.com.sg
-
www.hkbea-cyberbanking.com
-
www.hkbea-cyberbanking.com.cn
-
www.hkbea-cyberbanking.com/corporate
-
http://biz.hkbea-cyberbanking.com
-
www.easecurities.com.hk
-
www.bluecross.com.hk
-
www.tricor.com.hk
Remarks: BEA will never ask you
for your PIN by email or phone. In addition, do not click on any
URLs or hyperlinks embedded in email to access the BEA website,
or to log in to Corporate Cyberbanking. If you have any queries,
please contact our Customer Service Hotline on (852) 2211 1321.
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19.
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For
more information on how to ensure your safety when using Internet
banking, you can visit the website of The Hong Kong Association
of Banks at
http://www.hkab.org.hk/DisplayArticleAction.do?sid=5&lang=en&ss=0
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For
customers using digital certificates in connection with Corporate
Cyberbanking, please note the following:
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1.
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Store
the digital certificate in a floppy disk or smart card, and place
it in your computer's disk drive or card reader only when necessary.
In addition, keep the floppy disk or smart card in a safe and
secure environment when not in use.
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2.
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Do
not use the same PIN for Corporate Cyberbanking and the digital
certificate. Be sure to change your PIN on a regular basis.
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3.
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Notify
BEA and the relevant Certification Authority immediately if you
suspect any unauthorised use of your digital certificate.
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(The Customer understands
and agrees that the failure on the part of the Customer to comply
with any one of the above precautionary measures may lead to a
security breach and BEA shall not in any event be held liable
for any loss or damage suffered by the Customer as a consequence
thereof.)
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