Frequently Asked Questions for Digital Certificate
   

1.

What is a Digital Certificate?
2. What kind of BEA service provided can be used with Digital Certificate?
3. Which Certificate Authority's Digital Certificates are accepted by Corporate Cyberbanking?
4. What is the difference between using Digital Certificate and User ID in Corporate Cyberbanking?
5. How can I apply for a Digital Certificate?
6. Do I need to apply individual Digital Certificate for each user?
7. Which digital certificate storage devices does Corporate Cyberbanking support?
8. What are the system requirements for using USB Token or smart card to access Corporate Cyberbanking?
9. How can I use my USB token or smart card with digital certificate to access Corporate Cyberbanking?

   

1.

What is a Digital Certificate?
A digital certificate is an electronic file issued and digitally signed by a Certification Authority, vouching for the identity of the certificate holder.
2. What kind of BEA service provided can be used with Digital Certificate?
Cyberbanking and Corporate Cyberbanking services accept digital certificates. You can use the digital certificate to login and authorise transactions in Cyberbanking and Corporate Cyberbanking.
3. Which Certificate Authority's Digital Certificates are accepted by Corporate Cyberbanking?
Corporate Cyberbanking accepts digital certificates issued by Digi-Sign Certification Services Limited (“Digi-Sign”).
4. What is the difference between using Digital Certificate and User ID in Corporate Cyberbanking?
By using Digital Certificate, Corporate Cyberbanking provides a more secure environment for the user to access their accounts compare with using a traditional User ID. This is because as the advancement in technology and computing power, password or PIN can easily be tapped and decrypted via brute force attack. Therefore, the maximum daily limit of using Digital Certificate in Corporate Cyberbanking is much higher than using User ID.
5. How can I apply for a Digital Certificate?
For Digi-Sign ID-Cert, you may apply online at Digi-Sign website or visit their office.
6. Do I need to apply individual Digital Certificate for each user?
As each user should have his/her own digital certificate to authorise transactions in Corporate Cyberbanking, you should request individual digital certificate only for system administrator and signers, and optional for normal users.
7. Which digital certificate storage devices does Corporate Cyberbanking support?
Corporate Cyberbanking supports the following USB tokens, smart card, and smart card readers for digital certificate login and transactions signing:
USB Token
- Rainbow Technologies iKey 2032
Smart card
- Multo 32K Smart Card
- Oberthur JAVA 32K Card
Smart card reader
- ACS ACR30
- ACS ACR30 Pro
- Oberthur OCR136
- Oberthur OCR150
For more information on the listed USB tokens and smart card readers above, please visit the manufacturer's web page or visit Hongkong Post website at www.hongkongpost.com
8. What are the system requirements for using USB Token or smart card to access Corporate Cyberbanking?
To access Corporate Cyberbanking with USB token or smart card, the following operating system and software are the basic requirements:
- English, Traditional Chinese or Simplified Chinese version Microsoft Windows 2000/XP
- Microsoft Internet Explorer 5.5* or above with "Java", "JavaScript", and "SSL" options enabled
*Service pack 2 must be installed for Microsoft Internet Explorer 5.5
- Sun Microsystems Java 2 platform (1.4.2_03/1.4.1_06/1.3.1_10 or above) or Microsoft Java Virtual Machine
9. How can I use my USB token or smart card with digital certificate to access Corporate Cyberbanking?
  If you have already register to use digital certificate in Corporate Cyberbanking, please use the system administrator function in Corporate Cyberbanking (by login as system administrator) to modify your user settings in "User Maintenance", detail steps as follow:
 
a. Login Corporate Cyberbanking account as system administrator
b. Upon successful login, click "User Maintenance" from main menu on left side of the screen
c. Select the corresponding signer and click "Edit"
d. Select the desired device checkboxes at "Device for Digital Certificate" (multiple selection is allowed):
i. Smart Card - access CCB with your digital certificate on smart card
ii. USB Token - access CCB with your digital certificate on USB token
e. Click "Proceed" to confirm (For dual approval account, please also ask the another system administrator to confirm the user amendment.)
 
  The setup is then completed, next time, after you login to Corporate Cyberbanking with account number, user ID and password, a digital certificate device selection screen will be shown according to the device selection by your account system administrator. Select your desired device if system administrator allows you for more than one device, and click "Confirm", then enter your device password to complete the login process. Sample screen as follow: