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Hardware requirements |
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Personal Computer (PC) |
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Intel Pentium III 500MHz or higher of
IBM-Compatible PC with mouse |
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128MB or more main memory (RAM) |
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56kbps or faster modem |
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SVGA Monitor |
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Software requirements |
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Operating System |
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Microsoft Windows 2000/XP
(English, Traditional Chinese or Simplified Chinese Version) |
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Browser |
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Microsoft Internet Explorer 6.0, 7.0 or 8.0
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"Java", "JavaScript",
and "SSL" options are enabled |
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Sun Microsystems Java 2 platform version
1.5 or 1.6 |
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| Your browser has the following configuration: |
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| Technical Support |
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| If you encounter problem when using our service and find that your computer cannot meet the above requirement, please follow the following steps to setup your computer, or call us at 2211-1321 during hotline service hours. |
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| Browser |
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Internet Explorer 6.0, 7.0 or 8.0 |
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| Java / Javascripts / Java Applets |
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Due to the requirements of the service, Java and JavaScript must be enabled in your browsers |
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If you are using Internet Explorer: |
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Click Tools at your browser menu bar |
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Select Internet Options |
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Select Security tab |
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Click Internet |
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Click Custom Level to open Security Settings |
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Ensure Disable Java is NOT chosen under Java Permissions |
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Click Enable under Scripting of Java applets |
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Click OK |
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| Java Virtual Machine |
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"Java Virtual Machine" should be installed and enabled in your computers |
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If you are using Internet Explorer: |
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Click Tools at your browser menu bar |
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Select Internet Options |
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Select Advanced tab |
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Click JIT compiler for virtual machine under Java VM / Microsoft VM; or |
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Click Use Java 2 v1.X for <applet> under Java (SUN) |
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Click OK |
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Restart your computer |
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If there is no Java Virtual Machine installed in your computer, please download it at www.java.com |
